Privacy Policy
Last updated: January 7, 2026
This Privacy Policy describes how RentMyX ("we," "us," or "our") collects, uses, and shares information when you use our platform (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account information (email address, username)
- Profile information (display name, bio, profile pictures)
- Payment information (processed securely through third-party payment processors)
- Communications you send to us (support requests, feedback)
- Content you submit through the Service (creative assets, campaign materials)
1.2 Information from X (Twitter)
When you connect your X account via OAuth, we collect:
- Public profile information (username, display name, bio, profile images, follower count)
- Profile verification data necessary to confirm placement of advertisements
- Limited write access to update profile fields (only when you have active bookings as a creator)
Note: We never collect or store your X password. All authentication is handled securely through X's OAuth system.
1.3 Automatically Collected Information
When you use our Service, we automatically collect:
- Device information (browser type, operating system, IP address)
- Usage data (pages visited, time spent, clicks, navigation paths)
- Cookies and similar tracking technologies (see our Cookie Policy)
- Log data (server logs, error reports, diagnostic information)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information (confirmations, invoices, receipts)
- Verify placements and ensure contract fulfillment
- Facilitate communication between creators and advertisers
- Send technical notices, security alerts, and administrative messages
- Respond to support requests and provide customer service
- Detect, prevent, and address fraud, security, or technical issues
- Monitor and analyze usage trends and improve user experience
- Send marketing communications (with your consent, where required)
- Comply with legal obligations and enforce our terms
3. How We Share Your Information
We may share your information in the following circumstances:
With Other Users
When you list your profile as a creator, your public profile information (username, follower count, pricing, availability) is visible to advertisers browsing the marketplace. When advertisers book placements, basic information is shared with creators to facilitate the transaction.
With Service Providers
We share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, email delivery, analytics, and customer support. These providers are contractually obligated to protect your information.
For Legal Reasons
We may disclose information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent
We may share information for any other purpose with your explicit consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication via OAuth (no password storage)
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements for our personnel
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Account information: Retained while your account is active and for up to 2 years after account closure
- Transaction records: Retained for 7 years for accounting and legal compliance purposes
- Verification data: Retained for the duration of active contracts plus 1 year
- Communications: Retained for up to 3 years for customer support purposes
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to processing of your information for certain purposes
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at hello@rentmyx.app. We will respond to your request within 30 days.
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings. For more information, please see our Cookie Policy.
8. Children's Privacy
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: