Terms of Service

Throughout these Terms the following definitions apply:

• "Buyer" — a registered user who books Surfaces from Creators through the Platform.
• "Campaign" — a time-bound booking during which agreed content is placed on one or more Surfaces.
• "Contract" — the agreement between a Buyer and a Creator for a specific Campaign, formed through the Platform and governed by these Terms.
• "Creator" — a registered user who lists one or more Surfaces for booking on the Platform.
• "Escrow" — the holding of Campaign funds by the Payment Processor on behalf of the Platform until payout conditions are met.
• "Payment Processor" — the third-party payment service (currently Stripe) used by the Platform to process payments, hold funds in Escrow, and execute payouts.
• "Platform Fee" — the service fee charged to both Buyers and Creators for use of the Platform, as described in Section 8.
• "Payout" — the transfer of earned funds from Escrow to a Creator's connected payout account.
• "Proof of Delivery" — evidence submitted by the Creator demonstrating that agreed content was placed on the booked Surface(s) for the agreed duration.
• "Recourse Window" — the period of twenty-four (24) hours following the scheduled end of a Campaign during which a Buyer may raise a claim, as described in Section 10.
• "Surface" — a monetisable element of a Creator's X (Twitter) profile, including but not limited to the profile header (banner), profile picture (avatar), bio text, display name, and pinned post.

By registering for or using the Service you represent and warrant that:

• You are at least eighteen (18) years of age.
• You have full legal capacity to enter into a binding agreement.
• If acting on behalf of a legal entity (company, agency, etc.), you have the authority to bind that entity to these Terms.
• Your use of the Service will comply with all applicable laws and regulations.
• You have read and accept our Privacy Policy.

RentMyX is a technology marketplace that facilitates Contracts between Buyers and Creators. The Platform provides:

• Discovery and listing of Creator Surfaces with pricing, availability, and audience data.
• Contract negotiation, acceptance, and messaging workflows.
• Escrow-based payment processing via the Payment Processor.
• Proof of Delivery submission and review tools.
• Dispute mediation between Buyers and Creators.
• Automated Campaign lifecycle management (reminders, completion, payouts).

You may register via X (Twitter) OAuth, Google OAuth, or email with a one-time code. You agree to:

• Provide accurate, current, and complete information during registration.
• Keep your account credentials confidential and not share them with third parties.
• Notify us immediately at hello@rentmyx.app of any unauthorised access.
• Not create multiple accounts to circumvent enforcement actions, fees, or usage limits.

You are responsible for all activity that occurs under your account. We are not liable for losses arising from unauthorised use of your credentials.

• Buyer accounts can browse the marketplace, book Surfaces, pay for Campaigns, and communicate with Creators. Available via email, Google, or X login.
• Creator accounts require a linked X (Twitter) account and can list Surfaces, set pricing and availability, accept bookings, submit Proof of Delivery, and receive Payouts. A Creator must also complete Payment Processor onboarding to receive funds.

A single user may operate as both Buyer and Creator. The Platform assigns the appropriate mode based on whether an X account has been linked.

New registrations may be placed on a waitlist at our discretion. Waitlisted users cannot access the full Service until approved. We may approve users automatically or manually, and we reserve the right to deny approval without stating a reason.

We may suspend or terminate your account at any time, with or without notice, for any of the following reasons:

• Violation of these Terms, including prohibited content or conduct (Section 12).
• Fraudulent activity, including chargebacks, payment manipulation, or fake engagement.
• Repeated failure to fulfil booking obligations.
• Abusive or threatening behaviour toward other users or Platform staff.
• Violation of X's Terms of Service leading to account restrictions.
• Legal or regulatory requirements.

Upon termination, any pending Payouts may be held pending review. Funds owed to the other party in an active Contract will be handled in accordance with Sections 7 and 10.

You may request deletion of your account at any time through Settings. The deletion process is:

• Step 1 — Request: You initiate a deletion request. We send a confirmation email.
• Step 2 — Confirm: You click the confirmation link. We check for active Contracts and pending Payouts. If any exist, deletion is blocked until they are resolved.
• Step 3 — Grace period: A thirty (30) day grace period begins. During this period you may cancel the deletion by logging in.
• Step 4 — Execution: After thirty (30) days without cancellation, your account is permanently deleted. Personal data is anonymised, transaction records are retained as required by law (see our Privacy Policy).

As a Creator you represent and warrant that:

• You are the sole owner and operator of the X account you connect to the Platform.
• You have the right to monetise your profile and the Surfaces you list.
• Your X account is in good standing and not subject to any suspension or restriction by X.
• Information displayed on your listing (follower count, engagement data, pricing) is accurate and not artificially inflated.
• You will keep your listed availability and pricing current.

When you receive a booking request you may accept, counter-offer, or decline. Upon accepting (or upon a Buyer accepting your counter-offer), you commit to:

• Reviewing submitted content and responding to messages in a timely manner.
• Publishing the agreed content on the scheduled start date of the Campaign.
• Maintaining the placement for the full duration of the Campaign without modification, removal, or obstruction.
• Ensuring your X account remains active, public, and accessible throughout the Campaign.

You retain the right to approve or reject any content a Buyer submits for placement. However, once you approve and publish content, you accept responsibility for that content appearing on your X profile. You must ensure it complies with X's Terms of Service, applicable advertising laws, and these Terms. The Platform is not liable for content that Creators choose to publish.

To start a Campaign, you must submit Proof of Delivery for each booked Surface. Acceptable proof includes:

• Screenshot: An image showing the content placed on the Surface.
• Link: A direct URL to the posted content (e.g., a pinned post link).
• In-chat confirmation: A note indicating proof will be provided in the Contract message thread.

Proof may be reviewed by the Buyer during the Recourse Window (Section 10). If the Buyer does not raise a claim within the Recourse Window, delivery is deemed confirmed and the Campaign completes automatically.

• Creators receive the agreed price minus the Creator Platform Fee (see Section 8).
• Payouts are processed weekly on Fridays (see Section 9 for full schedule).
• To receive Payouts, you must complete Payment Processor onboarding with valid banking details.
• There is no minimum Payout threshold.
• Creators are solely responsible for all applicable taxes, VAT, and reporting obligations on their earnings. The Platform does not withhold income tax on your behalf.

When you book a Surface you agree to:

• Pay the Creator's listed price plus the Buyer Platform Fee (see Section 8).
• Submit compliant content that adheres to the content policies in Section 12.
• Respect the Creator's right to approve or reject submitted content.
• Not contact Creators outside the Platform to circumvent fees or obligations.

Payment is collected at the time of checkout and held in Escrow by the Payment Processor until the Campaign is completed or otherwise resolved. You are charged the full Buyer Total (Creator price + Buyer Platform Fee) at the time of payment.

You represent and warrant that all content you submit for placement:

• Does not infringe any third-party intellectual property, publicity, or privacy rights.
• Complies with all applicable laws, regulations, and advertising standards.
• Conforms to X's Terms of Service and advertising policies.
• Does not contain prohibited content as defined in Section 12.
• Is clearly identifiable as promotional content where required by law.

The Platform does not guarantee any specific results from a Campaign. Engagement metrics (impressions, clicks, conversions, follower growth, or any other performance indicators) depend on factors outside the Platform's control. By booking a Surface you acknowledge that you are purchasing placement, not outcomes.

A Contract is created when a Buyer submits a booking request specifying the Surface(s), dates, and price. The Creator may accept, decline, or submit a counter-offer. A counter-offer modifies the Contract terms and requires Buyer acceptance. Either party may cancel during the negotiation phase at no cost.

Once both parties agree on terms, the Contract enters an accepted state. The Buyer must then complete payment via the Payment Processor. Upon successful payment, funds are held in Escrow. The Contract enters a "payment received" state and the Campaign is scheduled to begin on the agreed start date.

The Creator starts the Campaign by placing the agreed content on the booked Surface(s) and submitting Proof of Delivery. The Campaign runs from the agreed start date to the agreed end date. Both parties may communicate through the Platform's in-Contract messaging system throughout the Campaign.

A Campaign is completed when:

• The Buyer explicitly confirms delivery during or at the end of the Campaign, or
• The Recourse Window (twenty-four hours after the scheduled Campaign end) expires without the Buyer raising a claim.

Cancellation rules depend on the Contract state:

After the Recourse Window expires and a Campaign has auto-completed, cancellation is no longer possible.

The Platform charges the following fees:

• Buyer Fee: 10% of the Creator's listed price, added on top. The Buyer pays the Creator price plus the Buyer Fee.
• Creator Fee: 10% of the Creator's listed price, deducted from the Creator's Payout.

Fees are calculated and locked at the time a Contract is created. They do not change after Contract creation, regardless of subsequent fee schedule changes.

We reserve the right to modify fee percentages with at least thirty (30) days' prior notice. Fee changes apply only to Contracts created after the effective date.

All payments are processed by the Payment Processor (Stripe). By using the Service, you also agree to the Payment Processor's terms of service. The Platform does not store credit card numbers or bank account details — these are handled entirely by the Payment Processor.

Payment Processor transaction fees (e.g., card processing fees) are absorbed by the Platform and are not charged to users separately.

The Platform supports multiple currencies (EUR, USD, GBP, and others as made available). Creators set their preferred currency. Buyers pay in the currency of the Contract. All fee calculations are performed in the Contract currency. Currency conversion, if applicable, is handled by the Payment Processor at its prevailing rates.

Users are solely responsible for determining and fulfilling their own tax obligations (including income tax, VAT, sales tax, and any other applicable taxes) arising from transactions on the Platform. The Platform does not provide tax advice and is not responsible for withholding or remitting taxes on behalf of users, except where required by law.

Payouts are processed in weekly batches every Friday. The eligibility cutoff for each batch is Thursday at 23:59 UTC. Campaigns that complete (or auto-complete) before the cutoff are included in the next Friday batch. Campaigns that complete after the cutoff are included in the following week's batch.

A Payout becomes eligible when all of the following conditions are met:

• The Contract is in a completed state.
• The Contract is not subject to an active dispute or moderation hold.
• The Creator has completed Payment Processor onboarding with payouts enabled.
• The Creator's account has not been deleted or suspended.

A Payout may be temporarily blocked if the Creator has not completed Payment Processor requirements, if a dispute or moderation review is pending, or if an anomaly is detected. Blocked Payouts are automatically re-evaluated and released once the blocking condition is resolved.

If a Payout transfer fails (e.g., due to invalid bank details), the Platform will retry automatically. It is the Creator's responsibility to maintain valid payout details with the Payment Processor.

After a Payout is executed on Friday, funds typically arrive in the Creator's bank account within one (1) to five (5) business days, depending on the Creator's bank and country. The Platform is not responsible for delays caused by the Payment Processor or the Creator's financial institution.

Within the Recourse Window, a Buyer may raise a claim for any of the following reasons:

• Content not placed: The Creator did not publish the agreed content on the Surface(s).
• Placement too short: The content was removed or modified before the Campaign end date.
• Wrong content: The Creator published different content than what was agreed.
• Policy violation: The content or placement violated these Terms or applicable law.
• Other: Any other substantive non-delivery issue with supporting evidence.

When a claim is raised, the Contract enters a mediated state. The Platform acts as a neutral mediator:

• The Payout is automatically paused pending resolution.
• Both parties may submit evidence (screenshots, links, messages) through the Platform.
• A Platform mediator reviews the evidence and the Contract history.
• The mediator issues a resolution, which may include full refund to Buyer, full Payout to Creator, a split (partial refund and partial Payout), or dismissal of the claim.

We aim to resolve disputes within fourteen (14) days but do not guarantee a specific timeline. Mediation decisions are binding with respect to the disposition of the escrowed funds, but do not restrict either party's right to pursue further legal remedies outside the Platform.

For disputes between you and the Platform (as opposed to disputes between Buyer and Creator), we encourage you to first contact us at hello@rentmyx.app to seek an amicable resolution. If we cannot reach an agreement within thirty (30) days, either party may pursue remedies available under applicable law (see Section 17 — Governing Law).

To protect the integrity of the marketplace, the Platform retains the right to take the following moderation actions without prior notice:

• Pause or void a Payout — if fraud, policy violation, or a dispute is suspected.
• Cancel a Contract — with or without refund, if the Contract violates these Terms or applicable law.
• Extend or shorten a Campaign — to accommodate verified technical issues or platform outages.
• Issue partial refunds — where a Campaign was partially delivered.
• Suspend or terminate accounts — for Terms violations (see Section 4.4).

All moderation actions are logged with an audit trail. Users affected by a moderation action may request review by contacting hello@rentmyx.app.

Prohibited Content

The following content may not be submitted, published, or promoted through the Service:

• Adult, sexually explicit, or pornographic material.
• Illegal drugs, controlled substances, weapons, or other illegal goods or services.
• Unregulated financial products, including unregistered securities, fraudulent investment schemes, and unregulated cryptocurrency promotions or gambling.
• Fraudulent, deceptive, or misleading claims or advertising.
• Hate speech, content that incites violence, or material that discriminates against protected groups.
• Content that infringes third-party intellectual property, privacy, or publicity rights.
• Malware, phishing links, or any malicious software or URLs.
• Content that violates X's Terms of Service or advertising policies.
• Content promoting self-harm, terrorism, or extremist ideologies.

Prohibited Conduct

• Circumventing or attempting to circumvent Platform Fees (e.g., arranging off-platform payments).
• Creating fake accounts, impersonating other users, or inflating engagement metrics artificially.
• Harassing, threatening, or abusing other users or Platform staff.
• Reverse engineering, scraping, or automated data extraction from the Service.
• Interfering with the Service's infrastructure, security, or availability.
• Using the Service for any purpose that violates applicable law.
• Filing fraudulent disputes or chargebacks to obtain unjust refunds.

Violation of this section may result in immediate account suspension, Contract cancellation, forfeiture of pending Payouts, and, where warranted, legal action.

The Service — including its design, software, branding, text, graphics, and all other content created by the Platform — is owned by RentMyX and protected by intellectual property laws. Nothing in these Terms grants you a licence to use RentMyX's trademarks, logos, or brand elements without written permission.

You retain ownership of all content you submit to or through the Service (creative assets, campaign materials, messages, feedback). By submitting content, you grant the Platform a worldwide, non-exclusive, royalty-free, sublicensable licence to use, reproduce, modify, and display your content solely for the purpose of operating, improving, and promoting the Service. This licence terminates when you delete the content or your account (subject to reasonable caching and archival periods, and legal retention obligations).

Content submitted by a Buyer for placement on a Creator's Surface is licensed by the Buyer to the Creator solely for the duration of the Campaign and solely for the purpose of fulfilling the Contract. Neither party acquires ownership of the other's intellectual property through a Contract.

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless RentMyX and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from or related to:

• Your use or misuse of the Service.
• Your violation of these Terms or any applicable law.
• Your violation of any third-party rights (intellectual property, privacy, publicity).
• Content you submit to, through, or in connection with the Service.
• A tax or regulatory claim related to your earnings or payments through the Platform.

By creating an account you consent to receive transactional communications from the Platform, including:

• Booking invitations, contract updates, and payment confirmations.
• Campaign lifecycle notifications (start reminders, completion confirmations, payout summaries).
• Dispute and moderation notices.
• Security alerts and account-related messages.

Transactional emails cannot be fully opted out of while your account is active. You may choose between immediate delivery and daily digest mode for most notification types via your account settings.

Marketing communications (product updates, tips, promotions) are sent only with your consent and can be unsubscribed from at any time.

We may update these Terms from time to time. When we make material changes, we will:

• Post the revised Terms on this page with an updated "Last updated" date.
• Notify you by email or in-app notification at least fourteen (14) days before the changes take effect.

Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service and may request account deletion. Active Contracts formed under prior Terms will be honoured under the Terms in effect at the time of Contract creation.

These Terms are governed by and construed in accordance with the laws of the European Union and the applicable national laws of the country in which the Platform operator is established, without regard to conflict-of-law principles.

If you are a consumer resident in the European Economic Area (EEA), you also benefit from mandatory consumer protection provisions of the laws of your country of residence. Nothing in these Terms affects your rights as a consumer under such mandatory provisions.

Any dispute not resolved through mediation (Section 10.4) shall be submitted to the competent courts. If you are a consumer in the EEA, you may bring proceedings in either the courts of your country of residence or the courts of the operator's country of establishment.

• Entire Agreement: These Terms, together with the Privacy Policy and any additional terms accepted during your use of the Service, constitute the entire agreement between you and the Platform.
• Severability: If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary. The remaining provisions remain in full force and effect.
• No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
• Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Force Majeure: Neither party shall be liable for failures or delays caused by events beyond reasonable control, including but not limited to natural disasters, government actions, internet outages, third-party service failures (including X API or Payment Processor outages), or cyberattacks.
• Headings: Section headings are for convenience only and do not affect interpretation.

If you have questions about these Terms, please contact us: